Qualifications

Carrier Factory Authorized Dealer

Carrier Factory Authorized Dealers are the home heating and cooling experts to turn to. They are your single resource for everything you need -- from tailoring your ideal comfort system to installation, service and beyond.

Look for the Carrier Factory Authorized Dealer seal of approval -- it means your dealer has met our rigid criteria for quality. In fact, Carrier offers you a 100% satisfaction guarantee when you purchase your Carrier equipment from a Factory Authorized Dealer. It's your sure sign of an air conditioning and heating system dealer that will provide you with superior products, intelligent insight and the ultimate service.

Becoming a Carrier Factory Authorized Dealer is no easy feat. Only those expert heating and air conditioning dealers who meet our highest standards and closest scrutiny -- not only for their technical expertise, but also for their business practices and customer service quality -- earn the Carrier Factory Authorized Dealers distinction.

Air Conditioning Contractor's Association of America (ACCA)

The Air Conditioning Contractor's Association of America is the heating and cooling industry's leading trade organization. ACCA members adhere to a standard of ethical best practices that is your assurance of quality and professionalism. We are an active member in good standing with ACCA.

Better Business Bureau (BBB)

The Better Business Bureau (BBB) system in the U.S. extends across the nation; coast-to-coast, and in Hawaii, Alaska, and Puerto Rico. Since the founding of the first BBB in 1912, the BBB system has proven that the majority of marketplace problems can be solved fairly through the use of voluntary self-regulation and consumer education.

Blue Energy Institute (BEI)

BEI is a non-profit trade organization that promotes integrity, quality service and excellent products for plumbing repair and repair or replacement of heating/cooling equipment by qualified BEI members. Customers can count on BEI certified contractors to provide the highest level of service and professionalism.

Institute of Heating and Air Conditioning Industries (IHACI)

The Institute of Heating and Air Conditioning Industries, Inc., is a non-profit trade association of contractors, manufacturers, distributors, utility firms, and related businesses actively engaged in the heating, ventilation, air conditioning, refrigeration, and sheet metal industries.

Formally incorporated in 1948, IHACI remains a progressive association dedicated to the education, promotion, and growth of our industry.

Through membership involvement and participation, and adherence to the IHACI Code of Ethics, the association is able to render a myriad of services and benefits to its participating members.

National Air Duct Cleaners Association (NADCA)

We are among a select group of professionals who passed the National Air Duct Cleaners Association (NADCA) examination and were awarded the title of Air Systems Cleaning Specialist. This designation recognizes comprehensive knowledge in the field of ventilation system cleaning and is a distinctive accomplishment.

North American Technician Excellence (NATE)

North American Technician Excellence (NATE) is an independent, third-party organization that develops and promotes excellence in the installation and service of heating, ventilation, air conditioning, and refrigeration equipment by recognizing high-quality industry technicians through voluntary testing and certification. Our technicians have passed the rigorous testing necessary to qualify as NATE Certified Technicians.

National Comfort Institute (NCI)

National Comfort Institute is one of the country's top training and certification organizations. NCI started in 1992 as National Balancing Institute, a training organization aimed at helping heating and air conditioning contractors provide even comfort throughout homes and businesses using a technique called Air Balancing. This technique, previously only available for large commercial and industrial facilities was refined to work in smaller buildings and homes.

As NCI evolved, the organization widened its scope to include a total system approach to design, installation and service of heating and air conditioning systems. We call this approach, "Performance-Based Contracting." These contractors are different from the average service company because they do more than simply fix or replace equipment. They also focus on maximizing the comfort, safety and energy efficiency of the systems they sell and service.